Case Study: Enhancing order accuracy at Innova Kitchens with RFID

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Innova DIY Kitchens faced growing challenges in coordinating components and ensuring accurate order assembly across multiple production lines and warehouse locations. RFID Direct implemented a complete RFID system using high performance readers, antennas and smart labels, providing real time visibility and full end to end traceability. The solution automates validation at every stage of production and delivery, reduces manual errors, eliminates inefficient spreadsheets and ensures accurate, on time order fulfillment.

Challenge

Innova DIY Kitchens is a leading UK manufacturer, producing over 2.000 kitchen cabinets each week. With such scale, coordinating the supply of components for each kitchen order became a logistical challenge. Panels, frames and accessories for a single kitchen are produced on different lines, and supplied from different warehouse locations, but had to arrive together at the assembly station. This process, previously managed via multiple Excel spreadsheets, was inefficient, error-prone and lacked real-time visibility.

Before implementing RFID, Innova relied on barcode labels manually scanned with handheld terminals at each production station. However, this process was inconsistent, some cabinets were skipped or removed from the sequence to expedite orders, resulting in incomplete and unreliable data in the ERP system.

To improve efficiency and support future growth, Innova needed a robust, automated tracking solution that could provide end-to-end visibility across the entire production process.


Solution

RFID Direct implemented an end-to-end RFID system to digitize component identification and provide real-time supply chain visibility. At the start of production, each kitchen cabinet receives a UHF RFID label. This smart label includes a barcode, human-readable information and an encoded RFID label, linking the item to a specific customer order in Innova’s ERP system.

Impinj & Caen RFID scanners in combination with Times-7 A8060 & A5020 antennas are positioned at key locations throughout production, at key positions in the production lines itself, at both entry and exit points of the manual assembly stations, at the packaging line and at each dock door. These scan points automatically register the movement of products and ensure full traceability across the production process.

In the manual assembly phase, goods-in and goods-out scans verify that each cabinet enters and exits in sequence. Based on these scans, the ERP system automatically triggers the supply of matching doors, drawers and appliances, ensuring just-in-time availability for final assembly. If components are missing or delayed, the system issues alerts, helping to prevent production bottlenecks.

Once cabinets are packed, the RFID labels remain readable even through cardboard packaging, enabling accurate tracking through to the dispatch area. Each customer order is verified via RFID before it is loaded.

All five dock doors are equipped with Impinj R700 reader systems that scan each item during the loading process. This guarantees that every item for a specific customer order is present before departure.

For last-mile delivery, drivers use handheld scanners to register proof of delivery and collect digital signatures. In the event of damage, a photo can be taken directly with the scanner and sent for immediate handling.

The hardware setup includes:

  • Impinj R700 reader
  • Caen Proton raeder
  • Caen skID mini sled
  • Times-7 A8060 & Times-7 A5020 antenna
  • UHF RFID label
  • Custom-built application software

Results

  • Significant reduction in manual data entry: The system eliminated the need for six to seven different Excel spreadsheets, drastically reducing complexity and errors.
  • Full end-to-end traceability: Every product is traceable from the moment it enters production until its final delivery to the customer.
  • Scan and validation process under 3 seconds per item.
  • Real-time ERP visibility of tagged components.
  • Faster throughput and reduced rework in production.

Next Steps

Building on the success of the current setup, RFID Direct and Innova are working on expanding the system to additional workstations along the production line and the new factory. Future phases will include full tracking of assembled units, timestamping of process steps, and enhanced analytics for production planning. The RFID label will also support post-sale component traceability and warranty handling.


Partner

RFID Direct is an experienced system integrator who looks beyond just the hardware. They not only supplied the necessary hardware but also developed the complete Warehouse Management System (WMS) and Procurement Management System. Due to their in-depth knowledge of their customers' processes, their lean management back ground, they create intelligent, integrated solutions that significantly increase operational efficiency.

For this project, Cisper provided the essential RFID hardware components. As RFID Direct’s trusted distribution partner, Cisper ensured timely delivery of high-quality readers and antennas, backed by expert technical support.


Used Cisper products: